Kolkata operations driving OnProcess Technology Global growth aspirations
Kolkata
(India): OnProcess is a global
leader in managing the entire lifecycle of mission critical supply chains for
some of the most respected Manufacturers & Service Operators. OnProcess
runs these supply chains on its own Control Tower technology, which is its
intellectual property and seamlessly manages operations from seven operational
centers of excellence around the world. The company is headquartered out of
Ashland, MA (US), and is now significantly expanding its operations out of its
Asia Pacific headquarters in Kolkata.
In
support of the growth that OnProcess Technology is experiencing it is formally
announcing plans to add another 50,000 + square feet, of office space at the
Bengal Intelligent Park in Salt Lake Sector V, Kolkata. Mr. Ed Barry, Chief
Executive Officer at OnProcess Technology, USA, said here today, “Kolkata is
the largest operational base for OnProcess Technology, employing over 1500+
skilled workforces. We are growing and as per current global trends we expect
to expand further our Kolkata employee base by the end of the current fiscal
(2015 March end). It demonstrates our commitment to global growth providing
clients with the reach, scalability and local footprint across geographies.”
“OnProcess
currently has seven global offices providing Service Supply Chain Optimization
to its clients across verticals such as Broadband/Wireless, Medical devices,
Technology, Retail and Logistics, conducting business in over twenty-six
languages. OnProcess is currently scouting for another facility to further
accommodate the company's expansion plans. We are planning to move up the value
chain to become a KPO ,” Mr Ed Barry said.
He also said the
company’s success is driven by its people, process and technology. In the
industry, OnProcess Technology is known for very analytical, deep work, which
impacts significant operational metrics of these large companies. OnProcess is
deeply respected for its value system and for grooming some of the best talent
which gets exposed to world class work.
Globalization,
increasing cost pressures on industry, techno-innovations and the prevalence of
quality and performance-based operating models are driving companies to look
beyond traditional BPO services. Organizations are looking at collaborative
relationships that would drive operational excellence and “transform” their
core businesses. OnProcess Technology has been at the forefront of this transformation
providing best-of-the-breed solutions.
About OnProcess Technology:
OnProcess Technology
helps companies optimize and manage complex, global service supply chain
operations through our process expertise, advanced analytics, technology
solutions and passion for the customer experience. OnProcess Technology (ISO
27001:2005 Certified in India) develops true, often transformational, solutions
to our clients’ challenges using our combined strengths in People,
Process & Technology as no other company can to fully
diagnose, address and solve our clients' service supply chain challenges.
OnProcess Technology provides service supply chain optimization ("SSCO")
and customer experience management services to some of the world's leading
technology companies; giving them visibility into, control of, and actionable
data-driven insights from, their service supply chain and customer experience
processes. OnProcess has pioneered the development of comprehensive service
supply chain optimization programs using advanced methods and technologies that
can be applied to meet the specific performance goals of its clients. Working
with OnProcess saves client companies millions of dollars annually.
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The purpose of a control tower is to give a greater level of control and knowledge of the entire picture to every link of the supply chain. Control towers use cloud-based intelligence and predictive analytics to not only detect problems but learn the best course of action to diagnose the issue and prevent it from happening again.
ReplyDeleteFor example, Control Tower Analytics may be used to predict the most cost-efficient truck route based on historical data of average time to destination. Other data can also be aggregated, such as a companies’ on-time delivery track record and average fuel usage.
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